Group Fitness Workout

Cancellation Policy

Group Training Booking and Cancellation Policy: When booking a Group Training session with Melissa Wellness Garage Studio, your spot is reserved exclusively for you within a limited-capacity class of up to five women. Full payment is required at the time of booking to confirm your reservation unless you are redeeming sessions from an existing package or plan. To cancel or reschedule a class, please contact us by text or email at least 24 hours in advance. Sessions canceled with proper notice may be rescheduled within the valid period of your package or applied toward another available class, subject to current space availability. Only one cancellation or reschedule is permitted per booking cycle; additional cancellations or missed sessions will result in forfeiture of that session. Classes canceled with less than 24 hours’ notice or missed without communication are non-refundable and cannot be credited. Packages must be used within their stated timeframes: Drop-In sessions within 7 days, 5-Session Packages within 3 weeks, 10-Session Packages within 6 weeks, and 20-Session Packages within 11 weeks from the date of the first class booked. Unused sessions will expire after that period and cannot be refunded or extended. Rescheduled sessions depend on available openings; preferred days and times cannot be guaranteed. Clients arriving more than 10 minutes late may not be permitted to join the class to ensure safety and flow for other participants. If the studio or Coach Melissa must cancel a session due to weather, emergency, or unforeseen circumstances, you will be promptly notified and offered the option to reschedule or receive full credit toward a future class. All participants must complete a waiver and health form before attending their first session. Waitlisted clients will be notified in order of sign-up when a spot opens and must confirm within 4 hours to secure their space. By booking or purchasing any group training package, you acknowledge and accept all terms of this policy and agree to communicate any schedule changes promptly and respectfully so we can maintain a positive, organized, and empowering experience for every woman in the program.

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