1:1 Personal Training

Cancellation Policy

Booking, Cancellation, and Waitlist Policy: When booking any Personal Training service with Melissa Wellness Garage Studio, including single sessions and multi-session packages (5-, 10-, or 20-Session Packages), your training times are reserved exclusively for you. Full payment is required at booking to confirm your reservation unless you are redeeming an existing package or plan. To cancel or reschedule, please contact us at least 24 hours in advance by text or email. Sessions canceled with proper notice may be rescheduled within the valid period of your package or applied as a credit toward a future booking. Only one cancellation per purchased session or package cycle is permitted; additional cancellations or missed appointments will result in forfeiture of that session. Cancellations made with less than 24 hours’ notice or no-shows are non-refundable and cannot be credited. Packages must be used within their stated timeframes: 5-Session Packages within 3 weeks, 10-Session Packages within 6 weeks, and 20-Session Packages within 11 weeks, unless otherwise agreed upon in writing. Any unused sessions after that period will expire and are non-refundable. Rescheduled sessions are subject to current availability, and preferred time slots cannot be guaranteed. Clients arriving more than 10 minutes late may have their session shortened to avoid overlapping with other bookings. If the studio or Coach Melissa must cancel or reschedule for any reason, you will be notified promptly and offered the option to reschedule or receive full credit toward a future booking. Waitlisted clients will be contacted in order of sign-up and must confirm within 4 hours to secure the available spot. All bookings are subject to approval, and Melissa Wellness reserves the right to adjust or refuse sessions to ensure safety, health, and scheduling fairness. By booking or purchasing any training service, you acknowledge and accept all terms of this policy and agree to communicate any schedule changes promptly and respectfully to maintain a smooth and positive training experience for all clients.

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